Compliments, suggestions and complaints

Odyssey Victoria welcomes feedback about our services, including compliments, suggestions and complaints. Your feedback helps us recognise what we do well, address concerns and continually improve the quality of our services.

You can share your feedback in several ways:

  • Speak with a staff member involved in your care, the person in charge of your program or the relevant Executive Manager.
  • Email us at feedback@odyssey.org.au
  • Call our head office on 03 9420 7600
  • Complete the feedback form below
Step 1 of 2

Contact details

You do not have to provide your name or contact details, but you will have to provide a valid email address. Anonymous feedback is also welcomed, and will be taken seriously.
Would you like a response to your feedback?

You can also contact the Complaints Officer at:

Complaints Officer
Odyssey Victoria
660 Bridge Road
Richmond Vic 3121