Odyssey House Victoria has over 30 sites of operation: community services and residential rehabilitation programs. For all general enquiries, you can contact Odyssey House Victoria’s Head Office.

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Please use this form for any of your general enquiries.

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    We also welcome your feedback in the form of compliments, comments, concerns and complaints. For more information on making a complaint please visit our Rights and Responsibilities page.

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    You do not have to provide your name or contact details. Anonymous feedback is also welcomed, and will be taken seriously.

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    What happens next

    Odyssey House Victoria is committed to responding to all feedback in an appropriate manner.

    Complaints: Complaints are taken seriously, and will be investigated carefully and sensitively. Clients are kept informed of the process, and a formal response, such as a letter, email or telephone call will be received (if requested).


    Suggestions: Suggestions are often used to help staff improve amenities, procedures and services. If there is an element of complaint, and some contact detail is provided, suggestions will often also receive a formal response.


    Compliments: We are always grateful for compliments, and are careful to pass them onto all relevant staff members.

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    Our sites and services

    Odyssey House Victoria Head Office

    660 Bridge Rd, Richmond VIC 3121
    General enquiries: (03) 9420 7600
    Fax: (03) 9425 9537

    Contact Odyssey House Victoria

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      Odyssey House Victoria Head Office

      660 Bridge Rd, Richmond VIC 3121
      General enquiries: (03) 9420 7600
      Fax: (03) 9425 9537

      Contact Odyssey House Victoria

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        Odyssey House Victoria Therapeutic Community

        28 Bonds Rd, Lower Plenty VIC 3093
        General enquiries: (03) 9420 7600
        Intake & Assessments: (03) 9420 7610
        Fax: (03) 9431 0816
        Front desk: (03) 9430 1800

        Learn more

        Contact residential rehabilitation (Melbourne)

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          Odyssey House Victoria Circuit Breaker

          1619 Kilfeera Rd, Mollyullah VIC 3673
          Generel enquiries: (03) 5766 6399
          Intake & Assessments: (03) 5766 6399
          Fax: (03) 5766 6115
          Mail: PO Box 671 Benalla, VIC 3672

          Learn more

          Contact residential rehabilitation (Benalla)

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            Odyssey House Victoria Hope Centre

            455 Princes Highway, Lucknow VIC 3875
            Generel enquiries: (03) 9420 7600
            Intake & Assessments (ACSO): 1300 022 7600*

            *(This is a centralised intake number to arrange a personal assessment. You can nominate to come to Odyssey House Victoria: Hope Centre)

            Learn more

            Contact rural rehabilitation

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              Discovery program

              Anglicare Victoria

              2 Market Road, Werribee VIC 3030
              Office: (03) 9731 2500
              Intake & Assessment: 1800 700 514

              Learn more

              Contact Day Rehabilitation

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                Time for Change program

                Stepping Up Geelong

                25 Gordon Ave, Geelong West VIC 3218
                Office: (03) 5226 8900
                Central Intake (Barwon): 1300 094 187

                Learn more

                Contact Day Rehabilitation

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                  Financial Counselling

                  Odyssey House Victoria

                  660 Bridge Road, Richmond, Victoria 3121
                  Phone: (03) 9420 7600
                  Fax: (03) 9425 9537

                  Learn more

                  Contact Financial Counselling

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                    Kids in Focus

                    Odyssey House Victoria

                    660 Bridge Road, Richmond, Victoria 3121
                    Phone: (03) 9420 7600
                    Fax: (03) 9425 9537

                    Learn more

                    Contact Kids in Focus

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                      Youth and Family Services

                      Melton Youth Hub

                      193 Barries Rd, Melton VIC 3337
                      Phone: 0408 364 178

                      Learn more

                      Contact Youth and Family Services

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                        Drink and Drug Driver Behaviour Change Program (DDDBCP)

                        North and West Metro AOD Service

                        Level 1/202 Nicholson Street, Footscray VIC 3011
                        Phone: (03) 8537 7112

                        Learn more

                        Contact DDDBCP

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                          Odyssey Institute

                          North and West Metro AOD Service

                          Level 1/202 Nicholson St, Footscray VIC 3011
                          Phone: (03) 8537 7115
                          Mobile: 0466 820 809
                          Fax: (03) 9425 9537

                          Learn more

                          Contact Odyssey Institute

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